Hong Kong Travel & Transport

Rush hour commuter chaos as MTR battles multiple glitches in one day

Key parts of the MTR’s Kwun Tong line were suspended at the height of rush hour on Monday, causing chaos for commuters.

power failure mtr

Photo: KaiMing Yeung‎.

A power failure occurred at around 5:30pm at Kowloon Bay station, according to the MTR.

mtr commute.

A commuter fainted at Kowloon Bay station. Photo: Apple Daily.

Trains between Kowloon Tong and Kwun Tong were suspended, with limited services elsewhere. Replacement shuttle buses were brought online. Service disruptions continued until around 8:30pm.

mtr yau tong

Yau Tong Station. Photo: Vincent Chong.

Two commuters fainted during the confusion inside Kowloon Bay station, Apple Daily reported.

Meanwhile, over a hundred commuters were forced to walk along train tracks between Choi Hung and Diamond Hill stations.

mtr train tracks

Commuters walked along train tracks. Photo: Lihkg forum.

Traffic jams unfolded throughout Kowloon as passengers turned to other forms of transport.

traffic

Traffic flow as seen on Google Maps. Photo: Googlemaps.

Democratic Party lawmaker Roy Kwong Chun-yu said the public is at a critical point, in that they cannot bear any more disruptions to service.

“The fares go up every year, but the service is constantly in decline – this is unacceptable for the public,” he said. He called for a special meeting to be held at the legislature demanding the MTR Corporation and the government explain the frequent incidents and lay out improvement plans.

It is the second glitch in a day. Earlier on Monday, services were disrupted for 90 minutes after a Tung Chung line train broke down.

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Rush hour commuter chaos as MTR battles multiple glitches in one day