A group of taxi drivers launched a two-day slow-drive protest and urged the government to crackdown on unlicensed car-hire businesses in Hong Kong last weekend. They threatened to hold a large-scale protest and block roads if the government fails to take actions.
In Hong Kong, unlicensed car-hire services have been operating in a legal grey area for a long time. For example, vans that provide luggage delivery service are often called to carry passengers to the airport. In recent years, the sector has expanded with the rise of mobile apps, including US-based Uber and Hong Kong-based GoGo Van, which connect would-be passengers to drivers.
The grievances of taxi drivers are by no means difficult to understand. The Hong Kong Taxi & PLB Association claims that taxi businesses has declined by 20% due to these unlicensed alternatives.
In the battle between Uber and taxis, the law seems to be on the taxis’ side. In Hong Kong, private vehicles that provide rental services to passengers must carry a license, otherwise the passengers would be unprotected by the third-party insurance if an accident occurs. Protesting taxi drivers are trying to pressure the government to tighten enforcement against unlicensed car-hire services.
Interestingly, their actions have helped promote ride-hailing mobile apps, in particular Uber. During the two-day protest, Uber was number one and two in app downloads in the Apple store and Google Play store for Hong Kong. Many netizens said they were unaware of the Uber app until the taxis drivers protested.
Many netizens also expressed discontent with taxi drivers. An anonymous columnist, “Ballroom in the South” from citizen media platform Inmediahk, complained about some taxi drivers’ illegal practice of selecting and over-charging passengers:
The writer then praised Uber’s service:
HR Bear, a columnist of VJMedia, an independent online news site, also praised Uber’s rating and complaint system:
Having examined the advantages of Uber, one valid question to ask is whether taxis will eventually be replaced completely in Hong Kong. In the foreseeable future, it’s unlikely. For one thing, Uber is short of vehicles to satisfy all customers. For another thing, as people cannot hail Uber vehicles on the street, traditional taxis are more used when people are in a hurry.
What complicates the matter further is the legal side of the debate. If Uber is unlawfully providing services without a car-hire permit, what the government should do is either enforce the law or amend it. In this regard, we should all stay tuned to see which side will win the tug of war — taxi drivers or customers who call for better services.